The check-in and check-out in hotels could be greatly facilitated and made safer than before. Additionally, the processes are speeded up significantly, and higher transaction rates per kiosk become possible. This primarily implies not the removal of the human factor, but the increase of customer satisfaction.

Particularly important here is a reasonable configuration of the display content and process. And this is not essentially about design, but about effective arrangement, which becomes possible only due to years of experience. Owing to these advantages hotels can increase customer loyalty. They can also easily integrate bonus systems, for example, to collect points and transfer them into prizes.

By means of kiosks customers can get information about all hotel conveniences. In case of hotel chains a kiosk can also be used for reservations of consecutive booking in partner hotels. Placing additional advertisement allows achieving additional income. Kiosks can be used to present in the best way not only hotel information, but also city information. Using the devices, customers can address the hotel management directly to ask questions, or receive answers, or book certain services (identification is made over the room key card). In this way it is possible to conduct surveys without using paper. Also the system can be used to book catering or other services.