In hospitals the most important thing is the optimal and cost-efficient medical care of patients, and kiosk are the best way to achieve this aim. Kiosks allow the visitors and the patients to get in touch easily and owing to availability of several languages, registration and other processes become easy. The systems help to find the way in a building and through the support of digital door signs can show exactly too minutes which room is reserved and for which activity.

A visitor can if necessary print the way to the patient to avoid getting lost in the building. In definite waiting rooms kiosks can display fields of activity of the doctors and even refer to the information from the Internet.
So the patients can get information about case based lump sum, which has become obligatory for hospitals (G-DRG system). Because case based lump sum still causes resentment, the systems can provide optimal supply of information for the patients. If new appointments are planned, they can also be reserved and immediately confirmed via kiosks. With the new health insurance card the processes can be carried out easier in the future.

At the patient's bedside the interactive systems show their particular strengths. The patient can get information about the services in the hospital; order meals in advance, watch TV and even make telephone calls. The payment is made by the patient’s hospital card or health insurance card. Also necessary information, like diet directions or gymnastic tips, can be displayed. Over combined TFT/plasma display certain content, like TV, can be managed on the opposite wall. By means of kiosks it is possible to directly ask questions to the hospital, so that they are immediately transmitted further in a cost-effective way. If a patient is waiting for a visitor, it is easy to find restaurants, hotels or shopping centers nearby.