The growing popularity of web services makes self-service kiosks more and more important, because it is possible to use the existing technical infrastructure here too. Kiosks are installed at the airports, in busses, on ships or at the railway stations to facilitate and speed up ticket sales. Simple menus on touch screen monitors show all options for buying tickets, which allows the passenger to choose the seat, the class, the route, as well as the payment method (cash, credit card, EC card). Certainly the passenger receives immediately after the purchase a ticket with the route and a payment receipt. All the necessary hardware, such as cardreader or printer, is fully hidden in the kiosk solution, so that transactions can be conducted safely.

When required, self-service kiosks can offer telephone or video conferences, so that passengers can speak to the person in charge on site. Kiosks can be used to support customer loyalty programmes by the way of collecting points or delivering prizes. With the help of kiosks you can increase the chance to win new customers at the airports, business centers or shopping centers. By the combination with large displays it is possible to show spectacular multimedia content corresponding to the actual content.